Paul was recommended by a neighbour who has used Paul for some years. He told us what our options were, gave advice, and sent a guote very quickly. He started the work when he said and was very professional and tidied up afterwards. We had a problem next day, but Paul came to see the boiler even though it was a manufacturers fault.Then he contacted Vaillant on the Monday, and they came next day and fixed the problem. Boiler docs and safety certificate came as soon as Paul got home. Excellent service and person.